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Careers

At Fort Lee Federal Credit Union, we believe that our employees are our key to our success. We are strongly committed to hiring exceptional employees and providing them with an exceptional work environment and career opportunities.

Job Satisfaction

We strive to ensure that challenge, opportunity and reward contribute to an overall satisfying work experience for each employee.

Teamwork

We emphasize a cooperative and friendly team approach, with respect to the individual. We believe that outstanding service starts with treating each other as members.

Career Development

We invest time and resources in the development of our employees because we strongly believe their progress is closely tied to the future success of our credit union. 

Current Openings

Consumer Loan Officer

Primary Responsibilities

As a consumer Loan Officer, you will be responsible for establishing and maintaining effective, professional relationships with our members. You will support the loan department with all e-services loan functions including, but not limited to: processing online loan applications and online member enrollment applications as well as growing your loan portfolio through indirect lending opportunities. 

Qualifications
  • Self-starter that can set priorities, meet deadlines and multitask
  • Proven sales skills and ability to grow a book of business
  • Excellent at providing both internal and external customer service
  • Excellent written, verbal and interpersonal communication skills
  • Excellent organizational skills
  • Ability to handle sensitive information with discretion
  • Strong technical skills and expert in MS Office 
  • Knowledge of online banking systems
  • Ability to work a flexible schedule, including rotating Saturdays
  • Minimum of two years experience in financial services with a loan focus
  • Associate or Bachelor’s degree

Member Solutions Specialist – Call Center (Full Time)

Primary Responsibilities

Seeking enthusiastic individual to be a contributing and strong performing member of our full service call center. This includes identifying member needs and providing consultation to assist members in choosing solutions that are in their best interest while meeting departmental sales and service goals. This position also assists members with consumer loan products to include taking loan requests from consultation to loan closing via telephone.

Qualifications
  • 2-3 years of experience in a call center or in a financial institution providing customer/member service
  • High school diploma or GED equivalent
  • Ability to work a flexible schedule, including rotating Saturdays
  • Ability to pay close attention to detail and time management
  • Excellent organizational skills
  • Commitment to working well in a team environment
  • Highly effective customer service and sales skills
  • Excellent written, verbal and interpersonal communication skills
  • Excellent computer navigation skills and a working knowledge of MS Office Word, Outlook, and Excel
  • Strong technical skills with troubleshooting expertise and a firm understanding of digital services in the financial industry

Tellers (Full Time and Part Time)

Primary Responsibilities

As a Teller, you will focus on creating exceptional member experiences every day, working with your branch team to ensure members' financial transactions are completed accurately and efficiently.  You will have an opportunity to create a connection and develop rapport with members to provide more personalized service, uncover their financial needs, and engage the appropriate team member with the expertise to meet these needs. Additionally, you will also play a key role in educating and helping members become familiar with our convenient online and mobile banking technology.

Desired Skills
  • Ability to provide a great member experience by engaging members in conversation and educating them on the various products and services available to them.
  • Ability to identify client needs and refer to appropriate branch team members.
  • Ability to educate and engage members on the various digital tools available to them to improve their banking experience.
Qualifications
  • Minimum of 2 years of customer service experience (teller experience preferred)
  • High school diploma or GED equivalent
  • Ability to work a flexible schedule, including rotating Saturdays
  • Ability to pay close attention to detail and time management
  • Proven track record of success working well in a team environment
  • Must be flexible on work location based on branch staffing needs 

Competitive Benefits

Fort Lee Federal Credit Union offers a competitive benefit package including:

  • Medical, Dental and Vision insurance
  • Long and Short Term Disability
  • 401(k)
  • Pension plan
  • Generous paid time off and holiday pay

How to Apply

Qualified applicants wishing to join the team should send their cover letter, résumé and completed employment application to Fort Lee Federal Credit Union.

Fax to (804) 458-1182, Attn: Human Resources, or e-mail to jobs@fortleecu.org.

NOTE: Electronic mail is not secure, and confidential information (such as social security number, account number, etc.) should not be communicated in this manner.